Search results for "1. Attributions"

AUDIENCE SUPPORT DECISIONS IN IN THE AFTERMATH OF A SOCIAL SCANDAL: THE ROLES OF LEGITIMACY AND REPUTATION

2014

Constituent audience evaluations and decisions regarding whether to continue to support a corporation after it has been perceived as culpable for socially irresponsible behaviour following corporate social irresponsibility (CSI) scandals are coin of the realm in selecting which firms (or which parts of a firm) will be able to survive a CSI-scandal. Research has largely taken for granted that CSI leads to the loss of corporate legitimacy and, consequently, of constituent audience support. Though legitimacy may be reconstructed, empirics suggest this is a necessary but insufficient condition for the maintenance of audience support. Adopting the evaluators’ perspective, this study focuses on t…